Home tech help
We guide you through Microsoft’s official process and clarify prompts. We cannot bypass identity verification or guarantee recovery.
Try these first
Do not call a number in a pop-up, share a verification code, or install unfamiliar remote-access software.
What we actually do
We begin with the symptoms, check likely causes, and explain what we find in plain language.
Remote access, explained
Access starts only after you approve it. You can watch every step and terminate the connection. Unattended access is removed afterward unless separately authorized.
We do not manufacture security problems or require software purchases without your approval.
Questions people ask
Only Microsoft can approve recovery. We guide you through the official process.
No. You should enter passwords and verification codes yourself.
Microsoft may offer a recovery form. We help prepare accurate information, but approval is Microsoft’s decision.
Ready for help?
Guided recovery assistance from $69. Approval depends on Microsoft’s verification.
